NHS accelerates artificial intelligence rollout to cut waiting times and improve care for millions

The NHS is accelerating an artificial intelligence rollout across England, allocating £10 billion over three years to cut patient waiting times and reduce administrative burden on staff. An AI triage tool in the NHS App will direct patients to appropriate services—reaching 200,000 patients within 12 months and all users by April 2028—while AI notetaking technology will free clinicians from documentation, potentially enabling 9,000 additional A&E consultations daily. The initiative aims to deliver half the government's 10-Year Health Plan commitments and generate £41 billion in total benefits over the next decade.